The Dentition - Affinity Bank Dental Newsletter

Spring Dentition 2016

Affinity Bank Dental Newsletter - The Dentition provides dental and banking information for dentists in Georgia

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Want to $ave Money on Merchant Services? A complimentary rate review and savings analysis of your current merchant statement offers a simple and effective way to reduce your processing expenses. For more information, contact Tara Buddin at (770) 548-8029 or tbuddin@myaffinitybank.com! *Affinity Bank accounts and services are subject to approval. Loan approvals are subject to normal credit qualifications. **Merchant services provided by Vantage Card Services, Inc. In 2014, Affinity Bank saved their clients over $75,000! •No application fee •No long term contract •Personal Service •Reward Points •Low Rates •Low Cost 4 Simple Steps to Better Your Own Business with "A" Method Hiring Today! 1. SCORECARD. Create an overiew document for every role in the company, listing a set of outcomes that the person in that role must accomplish and a set of competencies they must display in order to deliver an "A" performance. 2. SOURCE. Finding "A" players is challenging. That's why you should always have a pipeline of A Players waiting when a position becomes available. Re- ferrals that come from your personal and professional networks are typically the best sources for new hires. 3. SELECT. Conduct a series of four structured interviews, in which you gather all the relevant facts about a candidate necessary to complete the scorecard. • The Screening Interview is meant to eliminate most "B" and "C" players. If the candi- date's answers to your key questions are satisfactory, you can advance them to the next stage. • The Topgrading Interview is the most important step in the interview process. This interview serves to find out the history of the candidate's career and asks: what they were hired to do, what the high and low points were, how their bosses would rate their performances and why they left. This interview provides insight into who the candidate is, what's important to them and how they operate which is crucial to understand. • The Focused Interview involves interviewing successful topgraded candidates with other members. This interview should involve asking any additional questions and gather follow-up information about specific outcomes and competencies of the scorecard. • The Reference Interview is the final interview and involves checking references against what the candidate provided and gathering supplemental information from bosses, coworkers and (for management positions) subordinates. 4. SELL. When you find the "A" Players you want to have on your team, you must convince them to join you. Source: Fornes, Don. "Put "The A Method for Hiring" to Work." New Talent Times Blog. 25 Oct. 2013. Web. 15 Jan. 2015. . 7 Ways to Motivate Your Dental Team Here are 7 helpful tips provided by the Dental Management Advisors on how to best motivate your dental team! 1. Give them clear instructions about what a good job looks like. Be specific with a checklist, pictures and videos. Then, when they perform well, give them KUDOs for doing a good job. 2. Respect them by listening. Listen to their concerns and chal- lenges and then coach them to solve roadblocks. If they know you will listen and care about their issues and well-being, they will want to perform for you. 3. Understand who they are. Your dental team members come to your practice in different packages of emotional intellieg- ence, personality, and prior history. You need to understand who they are as a whole before you can guide them to become their best self. 4. Keep it interesting. Develop a growth plan for each person at their annual performance review. There should always be a new level for them to grow into. 5. Stop micromanaging. Interviews have shown that micoman- aging de-motivates your team. Grow your leadership skills and "stop acting like a smother mother (father)." 6. Hold them accountable. Keep everyone informed about the standards you expect and then be sure those standards are upheld. 7. Share the glory. When you have a great month, don't fall prey to the "magic" of a bonus. Do something personal for the team... take them out to lunch, give them certificates for mas- sages, etc. Sharing the wealth in some special way shows that you appreciate them. Source: Cost Segregation Advisors, LLC, www.costsegadv.com

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